Frequently Asked Questions
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Orders
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Delivery
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Return and Warranty
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Big Button Flip Mobile Phone with SOS Button
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XL Reminder Clock
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Big Button Mobile Phone with SOS Button
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Big Button 4G SIM Desk Phone
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Big Button Corded Landline Phone
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VOIP Phone
We currently do not have any physical store. All purchases can be made through our website and you can purchase worry-free as we have a 100% money back guarantee should you find it unsuitable.
Yes, you can use the code PHONE10 in the checkout page to get 10% discount.
We accept online orders using Paypal or credit card.
We accept bank transfer payment as well, please give us a call on 0800 447 344 or send us an email on contact@bigbuttons.co.nz with the details of your order. We'll process it and will send you the invoice for payment. We'll ship your order once the payment is received and applied to the order.
Please use the invoice number as the payment reference number and send the payment to our bank account information below:
Account holder: Niche Now Pty LtdAccount number 04-2021-0149006-05
We offer free express shipping. Orders by 11am for the same business day are dispatched the same day from our warehouse in Tauranga and that may take 1-10 business days depending on your location.
We're shipping from our partner warehouse in Tauranga.
All stock is located in our partner warehouse in Tauranga and we provide same day dispatch if ordered by 11am. Depending on your location it could take up to 1-10 business days.
You can reach out to us contact@bigbuttons.co.nz or call 1800 447 344 to find out more.
Yes, we welcome customers to pick up from our warehouse. Please ensure that you have placed an order and paid for it before visiting our warehouse.
Items may be picked up in Tauranga from 9AM to 2PM on Weekdays. If you order by 11AM on weekdays, you will be able to collect the item on the same day otherwise collect from next business day.
We do not currently have any physical store so all orders can be made through our website but we have a pick-up option from our warehouse.
We also have a risk free trial for 60 days and 2 year warranty for all our products.
Yes, we do have 60 day money back guarantee. Feel free to ask any questions you may have to ensure our product meets your needs. If in case that you find the product unsuitable, you can return it for a refund.
We provide a 1 year warranty period, so if there are any faults with your product then please get in touch with us to contact@bigbuttons.co.nz and we will look after you.
Returns are allowed for any purchases within 60 days of your order if you change your mind for a full refund, please contact our customer service team on contact@bigbuttons.co.nz to request to return your order.
It's called Big Button Flip Mobile Phone with SOS Button. Please see below features:
Features:
-Big buttons
-Easy to read screen with extra large text and high contrast
-Loud and adjustable volume (115db)
-SOS button that alerts emergency contacts
-Speed dial
-4G compatible
-Flip to answer call and close flip to end call
-Unlocked to all networks
-Alarms to provide reminders (e.g. to take medication)
-Can use your own sim, Nano sim
-Torch
-Camera
-Memory Card Slot
You can click this link, then click the 3 dots on the right side and download the user manual from there: Flip Phone User Manual.
Our aim is to maximize the phone’s battery life, hence, it doesn’t do internet.
The mobile phone has the below languages to choose from: English, Arabic, French, Indian, Indonesian, Melayu, Portuguese, Russian, Spanish, Thai, Vietnamese, Italian, Turkish, Deutsch, Greek, Hebrew, Cestina, Netherlands,Polish, Svenska, and Ukrainian.
The text font is around .5cm.
Our Big Button Flip Mobile Phone with SOS Button has an inner screen that measures 4.5 cm x 6cm and 3 cm x 3.5 cm outer screen.
It's 11cm x 5cm x 1.5cm when it's closed and 21 cm x 5cm when it's flipped open.
It’s 4G compatible.
It fits a nano-sized (smallest) sim card.
Yes, you can use your own sim card. It can be either prepaid or postpaid sim card. Our mobile phone is open to all networks so you can use any network provider of your choice. Please take note that the phone fits a nano sim card.
It can access 4G:FDD-LTE B1/B2/B3/B5/B7/B12/B17/B20/B66; TDD-LTE B41.
It can save around 2000 phone numbers.
Here are the easy steps on how you can add a contact on the phone.
- Dial out the number you wish to add
- Press options, then add to contacts
- Choose whether to add it on the phone or sim card.
- Type in the name of the contact and save.
Yes, you can. Using your old phone, save all the information on your memory card. As you use that same memory card on your new phone, you will have all the information on it accessible.
To transfer your contacts, make sure to save or import them from your old phone to your sim card. Once you insert your sim card to your new phone, it will have your contact information readily available for you.
If you need help transferring your contact from your IPhone to your sim card, here's a helpful article: IPhone to Sim.
For transferring contacts from your android phone to your sim card, you may refer here: Android to Sim.
When charging, the indicator on the dock will get red. When fully charged, It will turn green. if the phone is not placed properly with the dock, the indicator will display green, please reposition the phone until it is well placed.
Yes, it has a removable 2250 mAh li-ionpolymer battery.
Yes, you can charge the device via the cord charger directly through the charging port on the left hand side.
Yes, predictive text is automatically enabled. To turn off the predictive text function when typing a message, press the # button and select Abc.
This phone uses an old texting technique. To do that, press Menu > Message > Write Message.
For example, to get the letter "C", press the button "2" thrice. It has predictive text that you can turn off by pressing the # button and selecting "Abc" format instead.
Simply open the flip to answer the call and close the flip to end the call.
To call when the number is unsaved in contacts, simply dial out the numbers then press the green call button.
To call when the number is saved in contacts, press contacts, select or search for the name/number you wish to call then press the green call button.
From the home screen, press the green call button then it will show the missed calls, dialed numbers, received calls, rejected calls and all call logs.
You can assign a contact number to a number from 2-9. Next time you call, you can long press that number where the contact is saved and it will dial out that contact.
You just long press the number you used to save the contact info and it will dial out that number.
Please follow the below steps to set-up the speed dial feature:
1.Press Menu then select Speed Dial then press ok.
2.Select number you wish to save contact to, then press options.
3. Press Edit then add the phone number then press ok to save.
Yes, you can personalize it by going to SOS Settings, select SOS Message then press select. Modify the message and press ok to save.
Yes, you can turn it off by going to SOS Settings, select SOS Turn On/Off and then press ok from the keypad to remove the check on it. Removing the check means turning it off.
Yes, it does have a 0.3MP rear camera.
Absolutely! You can send and receive photos via MMS/text or bluetooth. It has a single 0.3MP back camera. It can take pictures and videos too.
Yes, it does have bluetooth V2.1 but we cannot guarantee that it will work with your hearing aids.
You can find and download the manual from there: Clock Manual.
No, it does not run on batteries. It is power plugged in. It has a small battery that serves as a back-up during quick power interruption.
Yes, this is wall-mountable. It comes with a stand as well.
The clock has 13 languages to select from including Dutch, English, French, German, Greek, Indian, Italian, Polish, Portuguese, Russian, Spanish, Swedish and Vietnamese.
Please see the complete list of 40 alarms below:
1. Good morning, it’s time to wake up
2. Take a shower
3. Brush your teeth
4. Get dressed
5. Check your diary
6. Do you need to use the toilet?
7. Your carer is visiting today
8. Eat breakfast
9. Eat lunch
10. Eat a snack
11. Eat dinner
12. Drink coffee
13. Drink tea
14. Drink water
15. Feed your pet
16. Walk your pet
17. Clean up
18. Check the doors are locked
19. You have an appointment
20. Watch television
21. Take morning medication
22. Take afternoon medication
23. Take evening medication
24. Take your medication
25. Take your blood sugar test
26. Charge your phone
27.Good night, it's time for bed
28. Family are visiting today
29. Put bins out
30. Bring bins in
31. Your daughters birthday
32. Your sons birthday
33. Your Partners Birthday
34. Your Birthday
35. Your Grandkids Birthday
36.Your Anniversary
37. Merry Christmas
38. Happy Mothers Day
39. Happy Fathers Day
40. Happy New Year
The clock itself measures 25.4 cm x 16.51 cm.
The alarm volume is adjustable. It is 118dB in its maximum setting.
No, it does not require Wi-Fi. It is controlled using the buttons at the back or the remote control it comes with.
No, the clock can only be set-up and adjusted in person, however, we are continuously innovating and hopefully will be able to add that feature in the near future.
The alarm sound cannot be changed, unfortunately.
Yes, it does have daylight savings option.
To set it up, Press MENU > Select Daylight Saving Time > Press left/right arrow to turn it off or toggle between countries you are in > Press OK to save > Press MENU to exit.
You can add up to 32 alarms from the 40 different pre-set reminders. Follow these steps to setup an alarm:
1. Select Alarm:
Press MENU > Press arrow down to navigate to Alarms then press OK > If this is your first alarm, press OK to select Alarm 1. If this is not your first alarm, use the arrow down button to navigate to the next alarm e.g. Alarm 2 > Press OK
2. Set Time:
Press OK on Set Time to edit > The hour of the day will be underlined > Use up and down buttons to change the hour of the day > Use the left and right to move to the minutes > Use up and down buttons to change the minutes > Press OK
3. Set Date:
Press arrow down button to navigate to Set Date > Press OK > The day will be underlined > Use up and down buttons to change the day > Use the left and right buttons to move to the month > Use up and down buttons to change the month > Use the left and right buttons to move to the year > Use up and down buttons to change the year > Press OK
4. Set Repeat:
Press arrow down button to navigate to Set Repeat > Use the left and right to move to the days of the week you want the alarm to repeat on > Press OK and the day will be highlighted red to indicate it will repeat on that day > Repeat for additional days of the week
5. Set Alarm Message
Press arrow down button to navigate to Alarm Message > Use the arrow up and down to select what the alarm message is > Press OK
6. Set Alarm Duration:
Press arrow down button to move to Alarm Duration > Press left or right button to select the duration you desire: 10 seconds, 30 seconds, 1 minute, 2 minutes or 5 minutes
7. Enable Alarm:
Press arrow down button to move to Enable Alarm > Press OK to toggle between On and Off
8. Delete Alarm:
Press arrow down button to move to Delete > Press OK
9. Exit:
Once completed press MENU to return to all alarms > Press MENU again to return to all settings > Press MENU again to return to clock
Unfortunately, you can not personalise the reminders. However, we made sure that all important reminders are added.
Here are the 40 preset daily reminders in the clock that you can select from.
1. Good morning, it’s time to wake up
2. Take a shower
3. Brush your teeth
4. Get dressed
5. Check your diary
6. Do you need to use the toilet?
7. Your carer is visiting today
8. Eat breakfast
9. Eat lunch
10. Eat a snack
11. Eat dinner
12. Drink coffee
13. Drink tea
14. Drink water
15. Feed your pet
16. Walk your pet
17. Clean up
18. Check the doors are locked
19. You have an appointment
20. Watch television
21. Take morning medication
22. Take afternoon medication
23. Take evening medication
24. Take your medication
25. Take your blood sugar test
26. Charge your phone
27.Good night, it's time for bed
28. Family are visiting today
29. Put bins out
30. Bring bins in
31. Your daughters birthday
32. Your sons birthday
33. Your Partners Birthday
34. Your Birthday
35. Your Grandkids Birthday
36.Your Anniversary
37. Merry Christmas
38. Happy Mothers Day
39. Happy Fathers Day
40. Happy New Year
Not, at the moment. The clock will sound an alarm if there's a reminder for the day, however you will need to read the reminder.
This will be rolled out soon so stay-tuned.
The clock and reminders can only be set-up and adjusted in person, however, we are continuously innovating and hopefully we'll be able to add that feature in the near future.
Press MENU > Select Volume > Press arrow left or right to select your desired volume (10 being the highest setting and 1 being the lowest setting).
By default, the alarm will make a sound for 1 minute, press the OK or MENU buttons to turn it off. Alternatively, you can set it to your desired duration during setting up an alarm. Just follow the below steps:
Press the arrow down button to move to Alarm Duration > Press left or right button to select the duration you desire: 10 seconds, 30 seconds, 1 minute, 2 minutes or 5 minutes.
Yes, the clock can be set to either 12 hours format showing AM or PM or 24 hours showing military time. To do this, plese follow below steps:
Using the button at the back of the clock: Press MENU > Select Time Mode > press the left or right arrow to switch to 12 Hour or 24 Hour > Press MENU to exit.
Using the remote: Press EXIT/SETUP > Select Time Mode > press the left or right arrow to switch to 12 Hour or 24 Hour > Press EXIT/SETUP.
Please press the arrow left/right button in the remote control to change between the different clock displays. You have three options like in the picture: digital in colour, digital in black and white and analog in black and white. View the different displays.
Yes, it can either display the time in Digital/numbers or Analog/clock display.
Press MENU > Select Show Period of Day then press OK > Press left/right arrow to switch on or off > Press OK to save > Press MENU to exit.
Advance mode displays the period of the day e.g. before dawn
Default Periods of the Day:
0:00-5:59 Before Dawn
6:00-11:59 Morning
12:00-17:59 Afternoon
18:00-20:59 Evening
21:00-23:59 Night
The height of the text for each section displayed on the screen is:
Time e.g. 8:00am - 5.08 cm
Day of the week e.g. Tuesday - 2.54 cm
Time of the day e.g Morning - 1.27 cm
Date e.g. 12 March 2024 - 1.5 cm
The clock automatically dim it's brightness during night time. To set that up, press MENU > Select Automatic brightness > press OK to switch to AUTO > Press MENU to exit.
Normal brightness starts from 7:00am to 6:59pm, screen dimmed to low brightness from 7:00pm to 6:59am.
Press MENU > Select Screen Brightness > press OK to switch to one of the six modes (auto, level1 being the lowest setting level2, level3, level4, level5 being the highest setting) you prefer > Press MENU to exit.
We have developed an extra low brightness level designed for the bedroom and also has automatic night time dimming.
Press MENU > Select Set Time > Press OK > Press the arrow up or down to adjust > Press OK to save > Press MENU to exit.
To switch between or format displayed on the clock:
Select Date Mode > Press arrow left/right to select the date mode > Press MENU to exit.
It's called Big Button Mobile Phone with SOS Button. Please see below features we developed on it with the help of accessibility experts for seniors.
Features:
-10 days battery life
-Big buttons
-Easy to read screen with extra large text and high contrast
-Loud and adjustable volume (115db)
-SOS button that alerts emergency contacts
-Speed dial
-Hearing aid compatible
-Lock and Unlock slide button at the side of the phone
-Unlocked to all networks
-Alarms to provide reminders (e.g. to take medication)
-12cm x 5.5cm in size and lightweight at 114g in weight
-Quick start guide
-Can use your own sim, Nano sim
-Torch
-Camera
-Memory Card Slot
Our mobile phone doesn't have the feature to connect to the internet, let alone download apps on it as we aim make it simple and optimize the operating system to extend the battery life.
Yes, our mobile phone can pair with hearing aids through bluetooth. It currently has V5.1 bluetooth version.
The phone has a lock/unlock feature on the side of the phone.
The mobile phone is 12cm x 6cm in size and 114g in weight.
The text is set to the default size of .5cm.
The phone comes in English, Arabic, French, Hindi, Indonesian, Melayu, Portuguese, Russian, Spanish, Thai, Vietnamese, Italian, Turkish, Deutsch, Greek, Hebrew, Czech, Polish, Swedish, Ukrainian, Dutch, Simplified/Traditional Chinese.
Yes, the phone fits a nano (smallest) sim card and it's unlocked to all network so you can use any sim card of your choice.
At the moment, it works with 4G only.
No, you need to provider your own. Our mobile phone is open to all networks so a nano (smallest) sim card from any network provider shop near you.
It can access 4G:FDD:B1/B3/B5/B7/B8/B20/B28A TDD:B40.
Yes, our mobile phone is open to all networks so you can use any network provider of your choice.
Yes, our phone is VoLTE capable.
Yes, it has 64MB RAM/128MB ROM.
The phone supports TF card extension up to 64GB maximally.
Yes, absolutely! This is open to all network so you can use this overseas.
Yes, you can. You can save all the information on your memory card. You will have all the information when you insert it on your new phone.
As for the contacts, you can save it on your sim card so when you use it on your new phone, it will have all the numbers on it.
Below are the easy steps on how you can add a contact on the phone.
For a video demonstration: please click here: Adding contacts.
- Press contacts. You can add up to 1000 contacts.
- Select Option then New. Choose to save the contact to the Phone or Sim.
- You can choose the pictures of the contact. Navigate down to name and use the OK button to edit. Add the name then press OK.
- Repeat for the phone number and save.
Yes, you can store around 1000 phone contacts in the phone.
The battery can last up to 10 days on standby.
When charging, the indicator on the dock will get red. When fully charged, It will turn green. if the phone is not placed properly with the dock, the indicator will display green, please reposition the phone until it is well placed.
When charging, the indicator on the dock will get red. When fully charged, It will turn green. if the phone is not placed properly with the dock, the indicator will display green, please reposition the phone until it is well placed.
It comes with a removable 1700mAh li-ion battery.
Please follow the below steps to check and adjust the call volume:
- Press menu then select Settings.
- Select Profiles then select normal.
- Press Options then select customize.
- Select adjust volume then select call volume.
- From there you can adjust the call volume to your preference using the arrow keys.
This phone uses an old texting technique. To do that, press Menu > Message > Write Message.
For example, to get the letter "C", press the button "2" thrice. It has predictive text that you can turn off by pressing the # button and selecting "Abc" format instead.
Yes, predictive text is automatically enabled. To turn off the predictive text function when typing a message, press the # button and select Abc.
Yes, it has a Speed Dial option. You can assign a total of 8 contacts to numbers from 2-9.
You can add a total of 8 numbers.
Please follow the below steps to set-up the speed dial feature: You can also refer to this demonstration video: Set-up speed-dial.
1. Press Menu then select Speed Dial then press ok.
2. Select number you wish to save contact to, then press options.
3. Press Edit then add the phone number then press ok to save.
From the home screen of the phone, long press any number 2-9 for about 10 seconds until it dials out. It is important to press the number where you added the phone numbers to when setting it up.
Please follow the below steps to turn off the Dial tone.
- Press Menu and go to Settings.
- Select Profiles and select normal.
- Press Options and select customize.
- Select other alert rings then select dial tone.
- From there, you can turn it off.
Yes, this option is available under Normal, Indoor and Outdoor profile settings.
To set that up, follow the below steps please.
- Press Menu, select Setting then select Profiles.
- Choose/activate Normal, Indoor or Outdoor settings.
- Press options then Customise.
- Select ring type.
- Select Call Alert/Message Alert then select from the below options.
a. Ringtone only
b. Vibrate only
c. Silent
d. Vibrate then ring
e. Ring and Vibrate
It has around 11 caller ringtones and 2 message ringtones you can choose from.
You can add up to 5 numbers on it. Follow below steps to do that. You can also refer to this demontration video: SOS button set-up.
- Press Menu
- Select SOS Settings
- Select Set SOS Numbers then press Select
- Select No.1 for example then add the phone number and press OK.
Yes, you can turn it off by going to SOS Settings, select SOS Turn On/Off and then press ok from the keypad to remove the check on it. Removing the check means turning it off.
Yes, you can by going to SOS Settings, select SOS Message then press select. Modify the message and press ok.
Please follow the below easy steps:
- Press Menu then select Multimedia.
- Seelct Camera and press OK. Press capture then save your photos.
Yes, you can send and receive photos via text. The phone has single back camera, just press the arrow down on your keypad to access the camera to take pictures and even videos.
The torch has 2 switchesbelow:
- The slide button at the left hand side of the phone
- The keypad 0.
To turn the torch off, you can either slide the left hand seide button down or press the "0" from your keypad for about 10 seconds until the torch comes off.
The blue light is an indicator that the memory could be full or there are unread messages or missed calls. Kindly make sure all messages and missed calls are seen. Otherwise, you may need to delete some messages or call logs to clear the phone’s memory.
Please follow the below helpful steps to resolve this.
1.Check if the phone is charged. When charging using the dock, the indicator on the dock will display red. When fully charged, it will turn green. If the phone is not placed properly on the dock, the indicator will display green, please reposition the phone until it is well placed and displaying red.
If the phone won’t charge using the dock, try charging it directly from the cable charger.
2. If it is charged up, please press the hang up button (red button on the keypad) long and hard for about 10 seconds till the phone turns on.
Please follow the below easy and helpful troubleshooting steps:
1. We suggest cleaning the battery terminals from dust.
2. Please make sure that the small battery sticker has been removed.
3. When charging using the dock, the indicator on the dock will display red. When fully charged, it will turn green. If the phone is not placed properly on the dock, the indicator will display green, please reposition the phone until it is well placed and displaying red.
4. If the phone won’t charge using the dock, try charging it directly from the cable charger it comes with.
5. If possible, try using another USB type B charger to determine whether it's a faulty phone or charger.
This can be easily corrected through the text settings, to do just that, please follow the below instructions:
1. Press Menu then select Message and press OK.
2. Select Write Message, then press the arrow down to move the cursor to message field. Press the # button, select Abc then press OK. You can now type and send your message.
Here are the things we can advise you to do and check to resolve this issue:
- Please check that there's great network coverage in your area.
- Please check if the mobile number you're sending a message to is correct. You can also try sending a message to someone else and not just one mobile number.
- If you're using a prepaid sim, please make sure it has enough credit on it.
- Try to restore the phone back to its factory settings. To do that, please follow the below steps:
a. Press Menu then go to Settings.
b. Select Phone settings.
c. Select Restore factory Settings.
d. Input password as 0000 and press OK.
Once done, please try to send a message again, if still is not working, please proceed to step 5.
5. Lastly, try to insert that same sim card to a working mobile phone. This is to determine whether it's a faulty sim or faulty phone.
If that same sim card works with another phone, that means the phone is faulty. Please reach out to us so we can help further.
If the sim card still is not working with the other phone, could be a faulty sim card. It's best to contact your network provider so they can provide you a replacement sim card. You can ask them for a blank sim to keep your mobile number.
Here are a few tips to resolve this.
- Please make sure that the battery is fully charged. The light indicator at the top left of the phone turns red when charging and will turn green once it's fully charged.
- Now that the phone is fully charged, please press the red button on the keypad long and hard for 10 seconds to turn the phone on.
This can be set up via Settings. To do that, please follow the below steps:
- Go to Menu, select Settings, then select Display.
- Use the arrow keys and select Backlight.
- You can choose from any options below. Use the arrow keys to select from the options then press ok to save the changes.
a. Always on
b. 3o secs
c. 20 secs
d. 15 secs
e. 10 secs
f. 5 secs
The phone has a lock/unlock slide button on the right hand side.
Yes, you can! Please follow the below steps to use your own photo as your wallpaper:
- Press Menu then select Settings.
- Select Display then select Wallpaper settings.
- Select More Pictures then select the photo that you wish to use as a wallpaper then press OK to save.
Yes, you can use either prepaid or postpaid sim card. Our mobile phone is open to all networks so you can use any network provider of your choice.
It’s 4G compatible.
It fits a micro-sized sim card.
Yes, you can use a memory card since it has a memory card slot.
It can access 4G Band FDD: B1, B3, B5, B7, B8, B20; 4G Band TDD: B38, B40, B41.
Yes you can use either a prepaid or postpaid sim. The phone is unlocked to work with any sim card or network provider.
This looks like a landline phone but only needs a sim card, can be a prepaid or under a plan from any network provider of your choice. It allows you to make calls and text, has large fonts, loud volume and big buttons. Plus, it's 4G compatible, has a speed dial and can store phone contacts as well.
You can click this link, then click the 3 dots on the right side and download the user manual from there: 4G Sim Desk Phone.
It’s powered through electricity.
Though it has a texting capability, this phone needs to be connected to the power source at all times. It comes with a removable battery that's handy during quick power interruptions only.
They’re not provided due to rules around shipping batteries to NZ, however, rest assured that the phone works perfectly fine even without batteries since it's only a back-up.
Yes, the letters are indeed large on our phone. As for the text message, it’s up to 160 letters and characters that you can send in one text message.
Yes, it connects to the internet and act as a hot spot.
Just pick up the handset to answer the call and put it back down to end the call.
Yes, it can send and receive texts.
You can add a total of 8 numbers to any number from 2-9.
From the home screen, long press any number from 2-9 for about 10 seconds until the Speed Dial Setting comes up. Press Options then Edit and put in the phone number you wish to assign on it.
Long press any number 2-9 for about 10 seconds until it dials out. It is important to press the number where you added the phone numbers to when setting it up.
You can click this link, then click the 3 dots on the right side and download the manual from there: Corded Phone Manual.
It offers the below features:
- Hands-free Speakerphone with Volume Control.
- Easy to read Big Buttons.
- Handset volume high/norm selector.
- 10-two touch speed Dialing Memories.
- Ringer HI/LO Switch.
- Flash Function.
- Last Number Redial.
- Desktop/Wall Mounting.
Yes, it need a landline connection ready. You can use the best network provider in your area.
Please follow the below steps to install the phone:
- Connect the coiled cord to handset and the telephone base.
- Connect the telephone wire to the telephone set and wall jack.
Yes, you can store contact numbers to number 0-9, jsut follow the below steps:
- With the handset off the hook, press STORE button and then enter the number you want to store.
- Press AUTO button and then press (0-9) button for number location.
- When you have finished these steps this number will have been stored.
Yes, it does, plus you can adjust the speaker volume.
Yes, it does.
Pick up the handset or press the “SP-PHONE” button, then press “REDIAL” button when you hear the dialing tone.
Yes, LED will flash when a call comes in.
Yes, it does, follow the simple steps below to dial from speed dial option:
- Pick up handset (or press SP-PHONE button)
- Press AUTO and select correct memory location button (0-9) on the keypad location number. The telephone will automatically dial out the number.
No, it is recommended that this product is not used near intensive care medical equipments or by persons with pacemakers.
Please note that this telephone works by sending radio signals between the base unit and the handset. These signals may interfere with some hearing aids, causing a humming noise
Yes we have our VoIP phone which uses the internet/WiFi rather than a cellular SIM card - VOIP.
It requires a VoIP/SIP service along with your WiFi connection as well. You can get one from providers such as this: Residential Voice.
Here are the instructions so you can understand what is involved to connect the phone to the VoIP/SIP service.
- Arrange a SIP extension number (i.e. IMS number) from an ITSP.
- The IP phone (FIP12WP) needs to be connected to the Internet, via Ethernet cable or WiFi.
- Log into the phone IP address on the website, fill in the SIP extension number to do the registeration, so that the IP phone can be successfully registered to the ITSP. This done by pressing the OK Key on the phone to check the phone's lP address. Type in the phone's IP address in the address bar of a web browser enabled by a computer or mobile phone and then press the "enter" key to open the web page. Enter the login username and password to log in (the default username and password are 'admin').
- After the IP phone is successfully registered, users can make a call via IMS (such as calling a mobile phone#).
You can click this link, then click the 3 dots on the right side and download the manual from there: VOIP Manual.
Voice over Internet Protocol (VoIP), this phone allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. You just need to speak with your internet provide to set up a VOIP plan with them.
No, it just needs to be connected to the internet. With VoIP, users plug their phone connection into their modem, bypassing a direct copper home phone line.